CHIPXR

Designing immersive XR training to break barriers in semiconductor education

Role & Team

UX Researcher working with a Product Manager, UX Designer, Software Engineers, Technical Artists, and Content Experts.

Timeline

June 2024 - Dec 2025

Tool

MAXQDA, Qualtrics

Figma

Methods

Think-aloud protocols, Focus group, Survey, Thematic analysis, Statistical analysis

Impact

Achieved spatial knowledge gain +21% and reduced -24.17% extraneous cognitive load than a video-based learning.

To be implemented in university courses and an internship training program.

CHALLENGE

The current semiconductor education lacks resources for engineering students to understand complex semiconductor chips.

Through in-depth interviews with engineering students and industry professionals and initial discussions with semiconductor educators, I uncovered two major pain points in current semiconductor education:

  1. Poor support for spatial understanding

3D chip structures are hard to understand with traditional flat materials.

  1. Lack of practical laboratory experiences

Hands-on labs are limited for students due to cost and feasibility.

APPROACH

My goal was to create a learning tool that could overcome these challenges.

Partnering with the University of Florida’s Electrical & Computer Engineering Department, we decided to create a tool that could be used in their courses.

…what if we leveraged mixed reality?

Through additional brainstorming sessions with semiconductor experts and educators, I realized that MR technology could tackle these pain points all at once.

Pain Point 1

Poor support for spatial understanding

3D visualization

Make learning easier with intuitive visualizations of complex chip structures.

Pain Point 2

Lack of practical laboratory experiences

Hands-on practice

Enable lab experiences virtually beyond physical and resource constraints.

RESEARCH

I tested the concept.

Since MR is an emerging technology, there was limited guidance to inform the design. So I tested an MVP to inform design direction and reduce uncertainties. To better understand user behavior, I let them think-aloud while interacting with our MVP and recorded observation notes.

Goal

Identify potential usability risks

Participant

12 Engineering students

Method

Think-aloud protocols, Survey

…and found inefficient design creates wrong cognitive load, which can negatively impact learning.

Usability issues found!

When users tried to grab or interact with virtual objects to complete tasks, they often failed to locate the objects which led to interaction errors. This happened because in MR environments virtual objects blend into the physical background and cause visual confusion for users.

Then, how might we design MR learning experiences to manage cognitive load more efficiently?

To identify strategies for better managing cognitive load, I worked with education and HCI researchers to translate learning theories into concrete design decisions.

Cognitive overload!


🤯

extraneous load

Unnecessary load from interaction failures.


🤯


🤯


🤯


🤯


💥


💥


💥

We don't want to waste our brain power like this..

My brain is working!


🤓

germane load

Productive load used for actual learning.


💥

💡

💡

💡

💡

📚

📚

📚

This looks right.

ITERATE

Strategy 1

Add visual clarity through organization and signifier.

Signaling Principle
Cognitive Theory of Multimedia Learning

Before

Virtual objects were scattered throughout the scene.

After

I anchored the objects onto the grid.

Highlights

I signified interactable items.

Guiding Hands

I directed user attention for a clear guidance.

Strategy 2

Chunk learning into digestible pieces.

Segmenting Principle
Cognitive Theory of Multimedia Learning

Modular Lessons

STEP 1

Learn

Goal

Identify key components and their functions in chip structure

User Task

Interact with 3D chip component models with accompanying audio explanations

STEP 2

Assemble

Goal

Reinforce comprehension of the components and their relationships in the structure

User Task

Place component pieces in correct order to build complete structure

STEP 3

Fabricate

Goal

Understand the chip fabrication process by linking structural elements to procedural flows

User Task

Perform hands-on fabrication tasks to build the chip

Step-By-Step Fabrication

Fabrication Process

Photolithography

01

Etching

02

Electrodeposition

03

Wafer Bumping

04

Compute Die -
Base Die Attach

05

TSV Reveal

06

Electrodeposition

07

Solder Reflow

08

PCB Attach

09

Strategy 3

Resolve questions instantly with AI support.

I worked with the engineering team to integrate a fine-tuned GPT API into the system to provide learners with timely support and encourage active learning.

FINAL SOLUTION

Learn

Let students explore complex chip structures in 3D and full 360 degrees view.

Assemble

Reinforce spatial understanding through interactive LEGO-like quiz.

Fabricate

Practice fabrication process through hands-on tasks.

AI teaching assistant

Address learners' questions in real time with contextual feedback throughout the learning experience.

TEST

Evaluating ChipXR.

I used mixed-methods to evaluate the app comprehensively, and conducted two rounds of user testing.

Qualitative Evaluation

Since this tool was designed for university courses, I needed to evaluate the tool and how it could be implemented in real classroom settings. So, I decided to gather feedback directly from students enrolled in the class.

Goal

Get in-depth insights from target users

Participant

9 students from target course

Method

Think-aloud protocols, Focus groups

Tool

MAXQDA

Study Design

Step 1

Think-aloud session

Engage with ChipXR while thinking-aloud

Step 2

Focus groups

Interviews with 3 participants per session

Quantitative Evaluation

I additionally conducted an experiment to evaluate whether ChipXR successfully supports learning quantitatively. To get enough participants, I expanded the criteria and recruited engineering students from related majors using convenience sampling.

Goal

Evaluate learning effectiveness

Participant

24 engineering students

Method

Survey

Tool

Qualtrics, R

Study Design

Within-subjects comparative study

Since the AI teaching assistant was newly introduced after the iteration, I evaluated three conditions: ChipXR with AI, an MR-only version without AI, and a video-based version that mirrored traditional teaching methods.

ChipXR (MR + AI)

Condition 1

MR Only

Condition 2

Video

Condition 3

Process

To ensure reliable results, I randomly assigned participants to each condition. They completed a pre-survey, engaged with the assigned condition in order, and then completed a post-survey after each session.

Participants Random Assignment

Process Example

Survey

ChipXR

Survey

MR Only

Survey

Video

Survey

Survey Design

In the survey, I measured the following items to see how well our iterations helped manage cognitive load and supported learning across different aspects:

Key Survey Items

Knowledge

Cognitive load

Engagement

Usability

  • Conceptual

  • Procedural

  • Visual-spatial

  • Intrinsic

  • Extraneous

  • Germane

  • Skinner, Kindermann, and Furrer’s engagement framework

  • System Usability Scale (SUS)

IMPACT

ChipXR enhanced spatial understanding, managed cognitive load efficiently, and was more engaging than a traditional video lecture.

Spatial Understanding Gain

1

Video

1.21

ChipXR

Engagement

3.43

Video

4.65

ChipXR

Cognitive Load

2.11

Video

1.6

ChipXR

Extraneous Load

4.08

Video

4.62

ChipXR

Germane Load

Quotes from focus groups

“ Videos usually have a couple side views,

but the 360 interactive view made it easier to visualize.”

“ Getting that hands-on experience really helped solidify

what I had only understood in a vague way before.”

“ Especially in fabrication—mistakes are expensive.
That’s why VR is great. You can fail without breaking anything.”

Also..

This project was accepted as a paper at CHI 2026.

ChipXR was accepted to CHI 2026 with 25% acceptance rate!
Stay tuned for more details on the publication!

TAKEAWAYS

Leverage stakeholder feedback across the design process.

Co-designing with experts and testing with students helped me overcome my knowledge gap and usability issues. Involving the right stakeholders at the right stages, can help solve uncertain problems better than trying to address them alone.

Don't just rely on tools, actively monitor throughout the research process!

I initially used Qualtrics’ random assignment feature to evenly assign participants to each condition. During the study, I discovered that the feature was not working properly, so I manually managed the remaining assignment to ensure balanced conditions. While tools are useful, continuous monitoring is essential to catch and address unexpected issues.

Up next

ChipQuest

Gamifying the semiconductor manufacture to inspire the future workforce

Made with ♡ & ☕︎ in Bay Area, CA

— Serene © 2026